State Farm® Insurance Agent Tim Westfall
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ben Freeman
December 3, 2025
5
out of
5
rating by Ben Freeman
"Gave them 5 stars due to Erika’s speediness and willingness to help. They got exactly what I needed at a great price in no time"
We responded:
"Thank you, Ben! I'm happy to hear that Erica was able to assist you quickly and effectively. It's great to know you received your auto insurance at a great price. If there's anything else we can do for you, just let us know!"
Gabes Moody
November 18, 2025
5
out of
5
rating by Gabes Moody
"Erica was extremely helpful and gave me the best service. She also made everything so easy. I’m a new driver and she helped me understand all the coverages. She makes me feel like family. 10/10 I wish I could give more stars!"
We responded:
"Thank you, Gabriel! I'm so happy to hear that Erica provided you with such excellent service and made everything easy for you as you got auto insurance and renter’s insurance with us. It's wonderful that she made you feel like family. We’re always here to help with any questions or needs you might have in the future!"
b Ez
November 18, 2025
5
out of
5
rating by b Ez
"Got us the best price and value! Erica helps us with our policy and gets any issues we have addressed right away!"
We responded:
"Thank you! I'm happy to hear that Erica has been so helpful with your insurance policy and addressing any issues promptly. We always aim to provide the best value for our customers. If you need anything else, feel free to reach out!"
Jeff Barker
November 11, 2025
5
out of
5
rating by Jeff Barker
"I have always had a great experience with this office. Erica was very helpful when I needed to add a new truck to my policy and remove old vehicle. She was very helpful and funny all while doing this. I was a pleasure working with her and everyone there."
We responded:
"Thank you, Jeff! I'm happy to hear you have positive experiences with our office. Erica is indeed a valuable part of our team, and I'm glad she could assist you with your auto insurance changes while keeping things lighthearted. If you need anything else, feel free to reach out! We appreciate your long time loyalty to Tim Westfall State Farm"
T H
November 7, 2025
5
out of
5
rating by T H
"We recently switched to State Farm for homeowners and car insurance. After being with another company for years, we found far more competitive pricing and service here. Erica was a joy to work with from start to finish. She was prompt, friendly, and communicative and answered all of our questions along the way. We're grateful to work with y'all!"
We responded:
"Thank you for sharing your experience! I'm so glad to hear that you found our pricing and service competitive. Erica will be thrilled to know she made your transition to the Tim Westfall State Farm family smooth and enjoyable. We're grateful to have you with us and are here for any future needs. Let us know if there's anything else we can assist with!"
Cheryl Endick
November 6, 2025
5
out of
5
rating by Cheryl Endick
"I recently began shopping for a new insurance carrier for my home and auto coverage. My late husband and I had been loyal customers of another reputable insurance company for many years, and he had always managed our insurance matters. I continued with that company until it became painfully clear that a 12-year history with no claims or accidents meant very little to them—their annual rate increase was simply outrageous. Determined to find a better option, I researched and compared three highly rated companies. One of them was State Farm, specifically Tim Westfall Insurance, where I had the pleasure of working with a very kind and patient representative named Avery. Since I didn’t have much experience handling insurance on my own, I came into the process with a specific budget and particular coverage needs. Avery took the time to answer what must have felt like five million questions and sent me numerous quote revisions—at least ten—in order to help me find the right balance between cost and coverage. Thanks to Avery’s professionalism, patience, and genuine willingness to help, we achieved exactly what I was hoping for. I’m very grateful for his outstanding service and truly appreciate all the effort he put into making this process a positive one. Hopefully, I’ll enjoy another 12 years of peace of mind before needing to do this again!"
We responded:
"Thank you, Cheryl, for sharing your experience! I'm happy to hear that Avery was able to assist you so effectively and help you find the right auto insurance and home insurance coverage. It's wonderful to know that his patience and professionalism made a difference in your insurance journey. We’re here for any future needs or questions you might have. Enjoy your peace of mind and welcome to the Tim Westfall State Farm family!"
Steve Showers
November 6, 2025
5
out of
5
rating by Steve Showers
"I had a great experience with Erica. She explained fully the coverage and suggested ways to improve coverage with reducing costs. I took awhile to determine what insurance company I was going to use. Erica was patient and did not overcommunicate but waited for me to make my decision. I was please that Erica took care of contacting the other insurance company to document the cancelation. The completed forms were placed in a uniquely divided folder that were easy to access. With better coverage, I saved a lot. A very positive experience."
We responded:
"Thank you for your feedback, Steve! I'm happy to hear that Erica provided such a positive experience and helped you improve your auto insurance and home insurance coverage while reducing costs. It's great to know that her patience and thoroughness made the process smooth for you. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Hanni Khalil
November 5, 2025
5
out of
5
rating by Hanni Khalil
"I wish there was more then 5 stars to give to Erica Aronson she helped me with all my questions and gave me the best right information needed for me to get my insurance. I appreciate your help 10 out of 10 rating"
We responded:
"Hanni, thank you for your fantastic review! I'm so happy to hear that Erica answered all your questions as she added your car insurance and renter’s insurance. Your 10 out of 10 rating means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Avery Lane
November 3, 2025
5
out of
5
rating by Avery Lane
"I've always purchased insurance through websites and dealt with chatbots and random call centers. My experience of switching to State Farm was a great reminder of why human interaction is always better than AI. Erica walked me through the process, bundled condo and auto, calm my fears, got me a great price and did it all while I was out of the country. She was quick to respond to emails and voicemails. I'm glad I made the switch!"
We responded:
"Thank you for your review, Avery! I'm happy to hear that Erica provided such a supportive and efficient experience for you to get your auto and condo insurance bundled. It's wonderful to know that the personal touch made a difference, especially while you were abroad. If you have any more questions or need further assistance, feel free to reach out anytime. Welcome to the Tim Westfall State Farm family!"
Neil Smith
October 29, 2025
5
out of
5
rating by Neil Smith
"Erica is wonderful person to deal with!! If you want a sincere genuine person looking out for your insurance needs, she is your person!!"
We responded:
"Thank you, Neil! I'm happy to hear that Erica provided such a genuine and caring experience. Our team is dedicated to offering sincere service while offering many insurance options, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Jonboogs
October 23, 2025
5
out of
5
rating by Jonboogs
"Avery Ghalyoun was a serious help to me with getting my insurance ready to go before getting my liscence can't recommend enough"
We responded:
"Thank you for the great review! I'm delighted to hear that Avery was able to assist you with your insurance needs. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Tara Ward
October 22, 2025
5
out of
5
rating by Tara Ward
"Sharon was very supportive with helping us manage our claim!"
We responded:
"Thank you, Tara! I'm happy to hear that Sharon was supportive in managing your claim. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
Elizabeth Warren
October 20, 2025
5
out of
5
rating by Elizabeth Warren
"Erica Aronson, was a very understanding woman that help my husband Darren Warren get car insurance my experience was great well be telling my family and friends about my experience I had at State farm."
We responded:
"Thank you for your feedback, Elizabeth! I'm happy to hear that Erica provided such a positive experience for you and Darren starting your auto insurance and renter’s insurance with us. Your recommendation means a lot to us. If you have any other questions or need further assistance, feel free to reach out! Welcome to the Tim Westfall State Farm family!"
Natasha Alhusayen
October 14, 2025
5
out of
5
rating by Natasha Alhusayen
"Erica A. is hands down the absolute best! She answered every question, helped me find the literal best price for my insane budget, and even made me laugh throughout the process! So grateful to have connected!!!!!"
We responded:
"Natasha, thank you for sharing your insurance experience! I'm delighted to hear that Erica was able to assist you so effectively and bring some joy to the process. We truly appreciate your feedback and are grateful to have you as part of our Tim Westfall State Farm family. If there's anything else you need, feel free to reach out!"
Ted Lamb
October 9, 2025
5
out of
5
rating by Ted Lamb
"Update: Erica Aronson is awesome and is the best agent I have worked with. Her customer service is top notch. She will handle your insurance needs like you are in her own family. Highly recommend Erica! Great people and closely located so I can stop in and speak with an agent if needed. Mrs. Westfall has been wonderful helping with an open claim on my house. Not like my last agent at all. This agency takes care of my needs, and I don't just feel like another number."
We responded:
"Thank you so much for your kind words, Ted! We are thrilled to hear that you’ve had a positive experience with our team. At our agency, we strive to provide personalized service and ensure our customers feel valued, not just another policy number. Sharon is a fantastic part of our team and we’re glad she’s been able to assist you with your claim. Don’t hesitate to stop by or give us a call if there’s anything else we can do for you. We truly appreciate your trust in us!"
Jason Eubanks
October 9, 2025
5
out of
5
rating by Jason Eubanks
"Great group to work with! Had a bad experience with a company that I had been with for over 10 years. The team were very friendly and respectful. Would recommend them to anyone"
We responded:
"Thank you, Jason! I'm happy to hear that our team provided a friendly and respectful experience after your previous challenges. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with! Welcome to the Tim Westfall State Farm Family!"
Driver 5
October 8, 2025
5
out of
5
rating by Driver 5
"Excellent service fast and convenient! Always a great experience when I have to call into the office"
We responded:
"Thank you, for choosing us. We're delighted we could assist with your insurance needs!"
Lea Sarment
October 7, 2025
5
out of
5
rating by Lea Sarment
"This office is amazing!! They treat you like family. Erica is the most wonderful agent, she has helped me every step of the way!"
We responded:
"Lea, thank you for your fantastic review! I'm so happy to hear that you feel like family with us. Erica is indeed a valuable part of our team, and I'm glad she could assist you throughout your insurance journey. If you ever need anything else, just let us know!"
Agente Flako05
October 3, 2025
5
out of
5
rating by Agente Flako05
"hola mi esposa y yo estuvimos dos o tres meses con state farm avery dio su mejor esfuerzo por ayudarnos a tener un buen trato con state farm pero por mi record no pudimos conseguir un buen trato entonces decidimos cambiarnos de seguro, en cambio a avery, el hizo un gran trabajo con nosotros y siempre trato de ayudarnos con todo y estamos muy agradecidos haber sido sus clientes. gracias y éxito a la compañía. Mr Avery Ghalyoun merece un buen reconocimiento.🏆"
We responded:
"¡Hola, Agente Flako05! Muchas gracias por compartir tu experiencia. Me alegra saber que Avery hizo un gran trabajo y que estuvieron satisfechos con su esfuerzo. Lamentamos que no pudieran obtener el trato que buscaban, pero apreciamos mucho su tiempo con nosotros. Avery será reconocido por su dedicación. ¡Les deseamos lo mejor y estamos aquí si necesitan algo más en el futuro!"
Connor Daul
October 2, 2025
5
out of
5
rating by Connor Daul
"Avery was very helpful!"
We responded:
"Thank you, Connor! I'm happy to hear that Avery was able to assist you effectively. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Melissa Bristow
September 11, 2025
5
out of
5
rating by Melissa Bristow
"I want to say the experience I had with Erica's help, it was a nice experience and she was very helpful . I would recommend this office for everyone to get insurance with . Thank you again Erica !"
We responded:
"Melissa, thank you for your wonderful feedback! I'm happy to hear that Erica and our office staff provided you with such helpful service. We appreciate your recommendation and are here for any insurance needs you might have. Let us know if there's anything else we can do for you! Thanks for being a part of our Tim Westfall State Farm Family!"
Norma Bello
August 29, 2025
5
out of
5
rating by Norma Bello
"I want to thank Erica for all her patience and understanding when I came in a wreck from moving to North Carolina from New York with only what was in my car. She made the process simple for me at a time that was very difficult for me. I went yesterday to make my second payment, and the second I walked in she remembered my name and my mother’s name. She treats you like family, which is something you don’t get from your insurance agent. I also got to meet Tim yesterday and the receptionist, what amazing people they are. I am happy with my decision to go to State Farm with them."
We responded:
"Thank you, Norma! I'm so happy to hear about your positive experience with Erica. It's wonderful that she made your transition smoother and treated you like family. Meeting Tim and Bethany must have been a great addition to your visit! We're grateful for your trust in us and are here for any future needs. Let us know if there's anything else we can do for you!"
Robert Griffin
August 19, 2025
5
out of
5
rating by Robert Griffin
"I was pleased with Erica’s response and help with changes to my policy. Keep up the good work."
We responded:
"Thank you, Bob, for your fantastic rating and being a long time, loyal customer! I'm happy to know you had a positive experience with our office. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"
Karen Hall
August 18, 2025
5
out of
5
rating by Karen Hall
"Great experince erica was outstanding she explained everything well and was very detailed in what she did i will definitely be recommending this agency"
We responded:
"Thank you, Karen! I'm happy to hear that Erica provided you with such detailed and clear explanations. Your recommendation means a lot to us. If you ever need assistance, feel free to reach out!"
Breana McDougal
July 30, 2025
5
out of
5
rating by Breana McDougal
"Erica was amazing! She was helpful and made sure to go over every detail of my auto policy."
We responded:
"Breana, thank you for your review! I'm happy to hear that Erica provided such helpful service and ensured you understood every detail of your auto policy. We appreciate your feedback and are here if you need anything else!"