State Farm® Insurance Agent Tim Westfall
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Khadim bamba Thiam
January 20, 2026
5
out of
5
rating by Khadim bamba Thiam
""Hi, just wanted to let you know Erica did a fantastic job helping me with my insurance. She's very knowledgeable, patient, and always got answers to my questions. Appreciate her help, she's a great asset!""
We responded:
"Thank you, Khadim, for sharing your experience! I'm happy to hear that Erica provided you with such knowledgeable and patient assistance with your auto insurance. We’re grateful to have her on our team. If you need anything else, feel free to reach out!"
David Clayton
January 14, 2026
5
out of
5
rating by David Clayton
"In the first part of January I had water come into my condo from the unit above me. I went by my local State Farm office and Erica was there. She listened attentively, took notes and put me in touch with a restoration company. The whole process went smoothly including the claim. Erica was a big help! It was a nice experience dealing with State Farm."
We responded:
"Thank you for sharing your experience, David! I'm happy to know that Erica annd Sharon were able to assist you effectively and that the process went smoothly. It's great to know you had a positive experience with our office. If you need anything else, feel free to reach out!"
Whitney Martinez
January 12, 2026
5
out of
5
rating by Whitney Martinez
"My father and I purchased automobile and life insurance at the Tim Westwall’s State Farm Insurance’s location in High Point, NC. We are new to the area and moved down to the country for a more quiet and personalizable living experience. This is exactly what we received at this location with our experience with Ms. Erica Aronson. Erica is vibrant, positive and welcoming. She is also attentive, caring and reliable. She was able to identify the root cause of an issue with our life insurance that could so easily be overlooked due to a technicality. Every time that I have called, Erica has been available and willing to help. She even called to check in with me after hours due to the nature of the challenge that we faced. I highly recommend Erica and this State Farm Insurance location because of their care, level of integrity, flow of communication among their team and superb customer service! If you’d like a seamless administrative process and responsive account management team members, you’re at the right place! Thank you, Ms. Erica."
We responded:
"Thank you, Whitney, for sharing your experience! I'm delighted to hear that Erica provided such attentive and caring service to you and Irving. It's wonderful that she was able to address the issue with your life insurance and offer support even after hours. Your recommendation means a lot, and I'm glad you found our team’s communication and service to be superb. If you need anything else, feel free to reach out!"
Krissy Moscatelli
January 12, 2026
5
out of
5
rating by Krissy Moscatelli
"Erica is wonderful to work with. She made recommendations to improve our plans and answered all my questions in detail."
judy stitts
January 2, 2026
5
out of
5
rating by judy stitts
"I called Erica because of a problem with billing. She was so helpful and polite. We’ve always used State Farm and we’ve never been disappointed. Erica is a good example why we keep our insurance with State Farm."
We responded:
"Thank you for your review, Judy! I'm happy to hear that Erica was able to assist you with your billing issue and that her helpfulness and politeness made a positive impression. We appreciate your loyalty to Tim Westfall State Farm with your auto insurance & home insurance and are grateful for your continued trust in us. If you ever need anything else, feel free to reach out!"
Rhonda Rampley
December 17, 2025
5
out of
5
rating by Rhonda Rampley
"I always get the best customer service here. Avery answers all my questions and get me exactly what I need so quickly. I would definitely give him a call."
We responded:
"Thank you, Rhonda! I'm happy to hear that Avery has been able to assist you effectively make changes to your auto insurance and provide the customer service you need. Your recommendation means a lot to us, as does your long term loyalty of being a customer for 25 years! If there's anything else we can do for you, just let us know!"
Taylor Gaskin
December 16, 2025
5
out of
5
rating by Taylor Gaskin
"Avery was excellent, patience and informative - I'm glad he was able to assist me with my auto insurance."
We responded:
"Thank you, Taylor! I'm happy to hear that Avery provided you with the assistance you needed for your auto insurance. We appreciate your feedback and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
makeba Alston
December 12, 2025
5
out of
5
rating by makeba Alston
"I called to have my insurance adjusted. Erica was the one that helped me. She was very kind and knowledgeable. My questions were answered and I received the help that I needed. Thank you. I would recommend this place if you're looking for auto and renters insurance that meet your needs."
We responded:
"Thank you, Makeba! I'm happy to hear that Erica provided you with the assistance you needed for your auto insurance and renters insurance. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Ben Freeman
December 3, 2025
5
out of
5
rating by Ben Freeman
"Gave them 5 stars due to Erika’s speediness and willingness to help. They got exactly what I needed at a great price in no time"
We responded:
"Thank you, Ben! I'm happy to hear that Erica was able to assist you quickly and effectively. It's great to know you received your auto insurance at a great price. If there's anything else we can do for you, just let us know!"
Gabes Moody
November 18, 2025
5
out of
5
rating by Gabes Moody
"Erica was extremely helpful and gave me the best service. She also made everything so easy. I’m a new driver and she helped me understand all the coverages. She makes me feel like family. 10/10 I wish I could give more stars!"
We responded:
"Thank you, Gabriel! I'm so happy to hear that Erica provided you with such excellent service and made everything easy for you as you got auto insurance and renter’s insurance with us. It's wonderful that she made you feel like family. We’re always here to help with any questions or needs you might have in the future!"
b Ez
November 18, 2025
5
out of
5
rating by b Ez
"Got us the best price and value! Erica helps us with our policy and gets any issues we have addressed right away!"
We responded:
"Thank you! I'm happy to hear that Erica has been so helpful with your insurance policy and addressing any issues promptly. We always aim to provide the best value for our customers. If you need anything else, feel free to reach out!"
Jeff Barker
November 11, 2025
5
out of
5
rating by Jeff Barker
"I have always had a great experience with this office. Erica was very helpful when I needed to add a new truck to my policy and remove old vehicle. She was very helpful and funny all while doing this. I was a pleasure working with her and everyone there."
We responded:
"Thank you, Jeff! I'm happy to hear you have positive experiences with our office. Erica is indeed a valuable part of our team, and I'm glad she could assist you with your auto insurance changes while keeping things lighthearted. If you need anything else, feel free to reach out! We appreciate your long time loyalty to Tim Westfall State Farm"
T H
November 7, 2025
5
out of
5
rating by T H
"We recently switched to State Farm for homeowners and car insurance. After being with another company for years, we found far more competitive pricing and service here. Erica was a joy to work with from start to finish. She was prompt, friendly, and communicative and answered all of our questions along the way. We're grateful to work with y'all!"
We responded:
"Thank you for sharing your experience! I'm so glad to hear that you found our pricing and service competitive. Erica will be thrilled to know she made your transition to the Tim Westfall State Farm family smooth and enjoyable. We're grateful to have you with us and are here for any future needs. Let us know if there's anything else we can assist with!"
Cheryl Endick
November 6, 2025
5
out of
5
rating by Cheryl Endick
"I recently began shopping for a new insurance carrier for my home and auto coverage. My late husband and I had been loyal customers of another reputable insurance company for many years, and he had always managed our insurance matters. I continued with that company until it became painfully clear that a 12-year history with no claims or accidents meant very little to them—their annual rate increase was simply outrageous. Determined to find a better option, I researched and compared three highly rated companies. One of them was State Farm, specifically Tim Westfall Insurance, where I had the pleasure of working with a very kind and patient representative named Avery. Since I didn’t have much experience handling insurance on my own, I came into the process with a specific budget and particular coverage needs. Avery took the time to answer what must have felt like five million questions and sent me numerous quote revisions—at least ten—in order to help me find the right balance between cost and coverage. Thanks to Avery’s professionalism, patience, and genuine willingness to help, we achieved exactly what I was hoping for. I’m very grateful for his outstanding service and truly appreciate all the effort he put into making this process a positive one. Hopefully, I’ll enjoy another 12 years of peace of mind before needing to do this again!"
We responded:
"Thank you, Cheryl, for sharing your experience! I'm happy to hear that Avery was able to assist you so effectively and help you find the right auto insurance and home insurance coverage. It's wonderful to know that his patience and professionalism made a difference in your insurance journey. We’re here for any future needs or questions you might have. Enjoy your peace of mind and welcome to the Tim Westfall State Farm family!"
Steve Showers
November 6, 2025
5
out of
5
rating by Steve Showers
"I had a great experience with Erica. She explained fully the coverage and suggested ways to improve coverage with reducing costs. I took awhile to determine what insurance company I was going to use. Erica was patient and did not overcommunicate but waited for me to make my decision. I was please that Erica took care of contacting the other insurance company to document the cancelation. The completed forms were placed in a uniquely divided folder that were easy to access. With better coverage, I saved a lot. A very positive experience."
We responded:
"Thank you for your feedback, Steve! I'm happy to hear that Erica provided such a positive experience and helped you improve your auto insurance and home insurance coverage while reducing costs. It's great to know that her patience and thoroughness made the process smooth for you. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Hanni Khalil
November 5, 2025
5
out of
5
rating by Hanni Khalil
"I wish there was more then 5 stars to give to Erica Aronson she helped me with all my questions and gave me the best right information needed for me to get my insurance. I appreciate your help 10 out of 10 rating"
We responded:
"Hanni, thank you for your fantastic review! I'm so happy to hear that Erica answered all your questions as she added your car insurance and renter’s insurance. Your 10 out of 10 rating means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Avery Lane
November 3, 2025
5
out of
5
rating by Avery Lane
"I've always purchased insurance through websites and dealt with chatbots and random call centers. My experience of switching to State Farm was a great reminder of why human interaction is always better than AI. Erica walked me through the process, bundled condo and auto, calm my fears, got me a great price and did it all while I was out of the country. She was quick to respond to emails and voicemails. I'm glad I made the switch!"
We responded:
"Thank you for your review, Avery! I'm happy to hear that Erica provided such a supportive and efficient experience for you to get your auto and condo insurance bundled. It's wonderful to know that the personal touch made a difference, especially while you were abroad. If you have any more questions or need further assistance, feel free to reach out anytime. Welcome to the Tim Westfall State Farm family!"
Neil Smith
October 29, 2025
5
out of
5
rating by Neil Smith
"Erica is wonderful person to deal with!! If you want a sincere genuine person looking out for your insurance needs, she is your person!!"
We responded:
"Thank you, Neil! I'm happy to hear that Erica provided such a genuine and caring experience. Our team is dedicated to offering sincere service while offering many insurance options, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Jonboogs
October 23, 2025
5
out of
5
rating by Jonboogs
"Avery Ghalyoun was a serious help to me with getting my insurance ready to go before getting my liscence can't recommend enough"
We responded:
"Thank you for the great review! I'm delighted to hear that Avery was able to assist you with your insurance needs. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Tara Ward
October 22, 2025
5
out of
5
rating by Tara Ward
"Sharon was very supportive with helping us manage our claim!"
We responded:
"Thank you, Tara! I'm happy to hear that Sharon was supportive in managing your claim. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
Elizabeth Warren
October 20, 2025
5
out of
5
rating by Elizabeth Warren
"Erica Aronson, was a very understanding woman that help my husband Darren Warren get car insurance my experience was great well be telling my family and friends about my experience I had at State farm."
We responded:
"Thank you for your feedback, Elizabeth! I'm happy to hear that Erica provided such a positive experience for you and Darren starting your auto insurance and renter’s insurance with us. Your recommendation means a lot to us. If you have any other questions or need further assistance, feel free to reach out! Welcome to the Tim Westfall State Farm family!"
Natasha Alhusayen
October 14, 2025
5
out of
5
rating by Natasha Alhusayen
"Erica A. is hands down the absolute best! She answered every question, helped me find the literal best price for my insane budget, and even made me laugh throughout the process! So grateful to have connected!!!!!"
We responded:
"Natasha, thank you for sharing your insurance experience! I'm delighted to hear that Erica was able to assist you so effectively and bring some joy to the process. We truly appreciate your feedback and are grateful to have you as part of our Tim Westfall State Farm family. If there's anything else you need, feel free to reach out!"
Ted Lamb
October 9, 2025
5
out of
5
rating by Ted Lamb
"Update: Erica Aronson is awesome and is the best agent I have worked with. Her customer service is top notch. She will handle your insurance needs like you are in her own family. Highly recommend Erica! Great people and closely located so I can stop in and speak with an agent if needed. Mrs. Westfall has been wonderful helping with an open claim on my house. Not like my last agent at all. This agency takes care of my needs, and I don't just feel like another number."
We responded:
"Thank you so much for your kind words, Ted! We are thrilled to hear that you’ve had a positive experience with our team. At our agency, we strive to provide personalized service and ensure our customers feel valued, not just another policy number. Sharon is a fantastic part of our team and we’re glad she’s been able to assist you with your claim. Don’t hesitate to stop by or give us a call if there’s anything else we can do for you. We truly appreciate your trust in us!"
Jason Eubanks
October 9, 2025
5
out of
5
rating by Jason Eubanks
"Great group to work with! Had a bad experience with a company that I had been with for over 10 years. The team were very friendly and respectful. Would recommend them to anyone"
We responded:
"Thank you, Jason! I'm happy to hear that our team provided a friendly and respectful experience after your previous challenges. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with! Welcome to the Tim Westfall State Farm Family!"
Driver 5
October 8, 2025
5
out of
5
rating by Driver 5
"Excellent service fast and convenient! Always a great experience when I have to call into the office"
We responded:
"Thank you, for choosing us. We're delighted we could assist with your insurance needs!"